4th July 2019

MTL-SBC1 Temporary issue with MTL1-SBC - Resolved

Due to a networking issue in our OVH datacenter, one of our DB instances is suffering from packet loss which caused a temporary issue on MTL1. Other DB instances are in place, how ever a small interruption was caused due to the Load Balancer receiving intermittent data from the un-healthy DB node, confusing its status. The node was taken offline to restore services and our MTL1 Proxy IP was removed from the DNS entry immediately to help mitigate.

If you haven't already done so, please feel free to check out our redundancy suggestions here: https://help.nurango.ca/help/sip-registration-redundancy - and contact us if you do not have the IPs of our other Proxy Registration nodes.

Thank you.